Marketing TNT Team, Author at Marketing TNT

Reframing India’s Digital Storytelling: Inclusive AI in Brands, Media and Marketing

In today’s India, brands harness AI to magnify their reach—optimizing ad targeting, generating visuals, and shaping narratives. Yet as this technological momentum gathers pace, a subtle but significant question surfaces: who is seen, and who is erased? This moment invites us to rethink not just the tools of media and marketing, but the values embedded […]

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The Hidden Enablers — Culture, Governance & Metrics That Make CX Stick

A bold CX strategy may set the destination, but without the right internal enablers, even the most compelling vision will stall. What separates high-performing organizations from the rest isn’t just what they plan to do — it’s how well they’ve institutionalized the systems, behaviors, and accountability to make CX durable at scale. The final

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Strategy, Design & Data: The Non-Negotiables of Customer-Centric Growth

Exceptional customer experience isn’t incidental — it’s intentional.It’s the product of cross-functional alignment, human-centered design, and intelligent use of data. Organizations that consistently outperform on CX aren’t just reacting to customer needs — they’re architecting competitive advantage from the inside out. They treat CX not as a touchpoint, but as a business discipline that drives

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The CX Maturity Imperative: Why It’s Time to Evolve from Service to Strategy

Customer Experience (CX) has reached an inflection point. As product differentiation shrinks and consumer expectations escalate, CX is fast becoming the most sustainable lever for competitive advantage. But while many organizations acknowledge its importance, few have elevated it beyond a reactive, siloed support function. At MMA Global, we believe CX must evolve from an operational

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Brand is a Business Asset. It’s Time Finance Sees It That Way

Let’s be honest. Brand building often gets sidelined in budget discussions. For many CFOs, brand feels like a black box: creative but costly, and difficult to measure. It’s treated as an expense, not a driver of growth. But the data in a recent MMA study tells a different story. Brand isn’t just about awareness or

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The Future of Marketing Belongs to Brands That Play the Long Game

Chasing instant results is a hard habit to break. Clicks, conversions, and short-term gains are tempting, but they tell only part of the story. That’s where brand equity steps in. It works quietly in the background, shaping preferences and influencing choices long after the ads have stopped running. The Campbell’s study helped make this clear.

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Brand Building Is the New Performance Marketing

For years, marketers have been stuck in an endless debate. Brand or performance? Do we spend on short-term clicks, or invest in long-term brand love? It’s been treated like some sort of marketing Hunger Games, where one must win at the expense of the other. But here’s the thing. This isn’t a survival game. The

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MMA Reveals the APAC Advertisers, Brands, Holding Companies, Agencies, and Solution Providers Driving the Most Impact in Modern Marketing on the SMARTIES™ Business Impact Index 2024

The SMARTIES Business Impact Index (BII) is the world’s first and only global modern marketing index that identifies, ranks, and celebrates the agencies, brands, advertisers, and solution providers making the biggest business impact. Built on a proprietary methodology co-developed with WARC, the global authority on marketing effectiveness, the BII evaluates thousands of submissions each year

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SMARTIES™ Business Impact Index 2024 – Thailand

The SMARTIES™ Business Impact Index (BII) serves as the industry’s most definitive benchmark of marketing impact, ranking the brands, agencies, advertisers, and solution providers that drive true business growth through modern marketing. Now in its latest edition, the 2024 SMARTIES™ BII continues to spotlight those who are not just participating in marketing transformation but leading

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SMARTIES™ Business Impact Index 2024 – Philippines

In a market known for its creativity, agility, and digital-first consumers, marketing in the Philippines continues to evolve, blending local insight with global innovation to drive business growth. The SMARTIES Business Impact Index (BII) 2024 – Philippines recognizes the agencies, brands, advertisers, and solution providers who stood out by delivering measurable impact through modern marketing.

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Author name: Marketing TNT Team