The report focuses on the importance of responsible use of consumer data in the digital age by emphasising the importance of personalisation in advertising without compromising on consumer privacy. Marketers need to educate consumers on data usage and tracking and find ways to ensure privacy is not a hindrance to providing better products and services. […]
The past couple of years have brought a tectonic shift in how customers shop, browse, and live their lives. This shift has made it more complex for marketers to find what their customers enjoy and deliver a pleasant experience. This playbook offers invaluable insights on how marketers can leverage data and MarTech and why it
Modern Marketer’s Guide To Leveraging Data & Martech Read More »
The second edition of the MMA EY Leveraging Consumer Data For Marketing 2022 report is based on a survey in which over 170 CEOs and CMOs across various sectors participated to understand the trends amongst the CXO community on consumer data strategy and critical success factors. Download
Leveraging consumer data for marketing Survey findings: India 2022 Read More »
The Algorithmic Moment of Truth Marketing was built on visibility: impressions, rankings, clicks. AI breaks that model. Decisions now happen before the click—inside AI generated answers. This isn’t a channel shift; it’s a value shift. AI compresses choice. Brands are either included or ignored. There’s no scroll, no comparison, no second chance. Visibility is no longer rented through media pressure. It’s earned through
When AI Kills The Click, Brands Must Earn Inclusion Read More »
70% of Gen Z conduct transactions via smartphone, and trust is increasingly shaped by real experiences rather than brand reputation. Entering 2026, this generation has become a core user group for the Banking & Finance industry, characterized by digital-first, cautious behavior and high expectations for experience. In this context, designing a suitable Brand Experience has become a critical condition
10 Brand Experience Trends for Winning Gen Z in Banking & Finance 2026 Read More »
As we look ahead to 2026, the most important Martech capability brands must build is the ability to translate data and insights into intelligent consumer experiences. In the last few years, organisations have invested heavily in data platforms and tech stacks to achieve a “One Consumer” view that captures behavioural signals across channels. The next
Martech capability brands must build in 2026 Read More »
Ramadan 2026 is more than a moment—it’s a movement. With 91% of Malaysian consumers browsing shopping apps and 87% of Indonesians and Malaysians favouring contextually relevant ads during the holy month, the opportunity for brands to connect meaningfully has never been greater. But as digital engagement surges and competition intensifies, how can advertisers cut through the clutter while respecting
Ramadan 2026: Protected Brands, Optimized Outcomes Read More »
The walled gardens offer scale and rich engagement, but for marketers, they also create a constant give-and-take between performance, protection and efficiency. Any missteps in these environments can result in missed audiences, wasted spend and potential risks to the brand. The question is no longer whether to invest in walled gardens, but how to maximize every dollar.
DV Global Insights, APAC: How Consumers And Marketers Use Walled Gardens Read More »
The production problem is solved. Now comes the harder one: keeping your brand coherent when machines are making thousands of decisions about it every day. For years, brand leaders have chased the same thing: more content, faster production, greater reach. AI delivered all of it. Thousands of variants. Instant adaptation. Campaigns localised across markets in hours. The
AI Gave Brands Everything They Asked For. Turns Out That’s the Problem. Read More »
As the second half of 2025 and early 2026 approach, trust has emerged as the new “currency” of the financial and banking industry. Competition among brands is no longer defined solely by service quality yet by which institutions can deliver more reliable brand experience. So what are the behavioral shifts and communications trends that banks should understand
5 EFFECTIVE FINANCE – BANKING COMMUNICATION TRENDS IN EARLY 2026 Read More »
