The cost of acquiring a new customer can be five times higher than retaining one. A marginal increase in retention rate can increase profits multifold. Studies show that increasing the customer retention rates by 5% increases profits by 25% to 95%. Retaining customers, i.e. increasing the customer lifetime value, is one of the easiest ways […]
How can AI improve Customer Lifetime Value? Read More »
With the advancement of AI technology, 48% of marketing leaders have witnessed a notable increase in the integration of AI within marketing strategies. Additionally, 51% of e-commerce firms leverage AI for seamless experiences, while 64% of B2B marketers recognize its value within their strategies. While the essence of AI is widely understood, this blog delves
The Synergy of Marketing and AI: A Path to Collaborative Intelligence Read More »
Voice-enabled advertising: conversational commerce and connected cars “Hey Siri, what’s the weather like today?” From voice-searching to sending voice commands on Smart Home Devices such as Apple HomePod and Google Assistant, consumers’ comfort and preference have rapidly shifted towards voice-based channels. An Adobe Analytics study reveals that 91% of business decision-makers are investing significantly in
Conversational Commerce & Connected Cars Read More »
At the start of 2025, marketing leaders across APAC entered the year with curiosity. By mid-year, curiosity has given way to clarity, and in many cases, urgency. This isn’t just another tech cycle. It’s a systems-level reset. AI is no longer a sandbox. Retail media isn’t just a line item. And attention, once considered a
Mid-Year Review: How AI and Retail Media Are Reshaping Marketing in APAC Read More »
If the first half of 2025 taught us anything, it’s that marketing transformation isn’t coming: it’s already here! From AI integration to retail media acceleration, from the creative renaissance to data intelligence, our most-read Marketing TNT articles this year reveal a clear shift in marketer priorities: from exploration to execution. So what’s actually changing? And
2025 in Motion: What the Top 10 Marketing TNT Articles Tell Us About the Road Ahead Read More »
In the fast-paced world of digital advertising, many marketers are still caught in the trap of chasing scale through sheer media spend. The prevailing belief has been that if you buy enough impressions, some of them are bound to stick. But real returns aren’t about the quantity of ads you purchase; they’re about how
Smarter Delivery. Bigger Returns. Read More »
For too long, the prevailing wisdom in marketing has been about achieving maximum reach. The bigger the audience, the better the results, or so the thinking went. Yet, in today’s intricate digital landscape, this “more is better” approach often translates to diminishing returns and colossal waste. The savviest CMOs are recognizing that the game has
Outsmart, Not Outspend — The CMO’s New Advantage Read More »
Multi-Touch Attribution (MTA) is a key method in the marketing arsenal, clarifying how each customer touchpoint drives a conversion or other desired outcome. The Marketing Attribution Think Tank (MATT), an MMA community of marketing and analytics leaders committed to people-based, accountable measurement, build MTA its first priority, publishing vendor capability reviews, developing the MTA Journey
Empower Your Marketing Confidence through Multi-Touch Attribution Read More »
As identity-based targeting erodes and privacy regulations gain momentum, many marketers are scrambling to patch gaps left by the loss of third-party cookies and mobile ad IDs. But what if the real opportunity isn’t to replace identity, but to rethink it altogether? That’s the premise behind a growing movement led by MMA Global: personalization that
The Metacontext Mindset: Rethinking Relevance in a Post-Identity World Read More »
In an era where digital advertising is expected to deliver hyper-relevance at every touchpoint, marketers face a daunting question: How do you create rules for millions of possible audience combinations? That’s not a theoretical challenge—it’s the reality brands are facing today. Take a recent campaign from Kroger as an example. The brand built 72 creative
