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The CX Maturity Imperative — Why It’s Time to Evolve from Service to Strategy

The CX Maturity Imperative: Why It’s Time to Evolve from Service to Strategy

Customer Experience (CX) has reached an inflection point. As product differentiation shrinks and consumer expectations escalate, CX is fast becoming the most sustainable lever for competitive advantage. But while many organizations acknowledge its importance, few have elevated it beyond a reactive, siloed support function. At MMA Global, we believe CX must evolve from an operational […]

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OBM2 Presentation Deck and Implementation Guide

At MMA Global APAC, our goal is to help marketers navigate today’s most pressing challenges with strategies grounded in data, not guesswork. In today’s fragmented media landscape, where marketing budgets are scrutinized and customer acquisition costs are rising, traditional reach-based advertising is no longer enough. Marketers are under increasing pressure to drive profitability, efficiency, and

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MMA India Board Shares 10 Commandments For Marketers To Thrive In 2025

As India’s K-shaped recovery reshapes consumption, here are some insights and commandments for marketers to help brands innovate, adapt, and thrive in a fragmented India. As 2024 draws to a close, the MMA Global India Board, a collective of professionals from brands like Google, McDonald’s India, Kotak Mahindra Bank, Nestlé India, Disney+ Hotstar, BARC, Aditya

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How AI-Powered Engagement Transformed Oreo’s Brand Connection

How AI-Powered Engagement Transformed Oreo’s Brand Connection

AI Use Case Drop: AI-Powered Audience Engagement  Artificial intelligence is no longer just a tool—it’s a business accelerator reshaping marketing at its core. At SMARTIES APAC 2024, the most innovative and results-driven AI campaigns were recognized for their ability to enhance engagement, boost sales, and redefine audience interactions.  Our AI Use Case Drop series spotlights

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Elevating Marketing Results with Telkomsel DigiAds’ Predictive AI Solutions

  In today’s fast-paced digital landscape, businesses must create efficient, impactful marketing campaigns that resonate with their audiences. Predictive AI has become a game-changer, enabling brands to adapt to changing consumer behaviors. With AI adoption rising 72% and generative AI usage surging 65% in 2024, tools like Telkomsel DigiAds predictive modeling offer actionable insights to

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Marketing in 2025: Preparing for the Future with Data and Innovation

  As 2025 approaches, marketing is advancing rapidly, reshaping how brands connect with audiences in a digital world. In 2024, data-driven personalization, automation, and digital maturity emerged as key trends that are now forming the foundation for what’s next. Here’s a look at how these developments will shape the coming year and keep marketers at

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The Future of Digital Advertising: Exploring the Transformative Power of Retail Media Networks

At MMA Global APAC, our mission is to empower the marketing and advertising ecosystem by addressing its biggest challenges and uncovering transformative opportunities. In this era of rapid change, the digital advertising landscape is undergoing a seismic shift. Third-party cookies are crumbling, privacy concerns are mounting, and consumers are demanding more control over their data.

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