For too long, the prevailing wisdom in marketing has been about achieving maximum reach. The bigger the audience, the better the results, or so the thinking went. Yet, in today’s intricate digital landscape, this “more is better” approach often translates to diminishing returns and colossal waste. The savviest CMOs are recognizing that the game has […]
Outsmart, Not Outspend — The CMO’s New Advantage Read More »
Multi-Touch Attribution (MTA) is a key method in the marketing arsenal, clarifying how each customer touchpoint drives a conversion or other desired outcome. The Marketing Attribution Think Tank (MATT), an MMA community of marketing and analytics leaders committed to people-based, accountable measurement, build MTA its first priority, publishing vendor capability reviews, developing the MTA Journey
Empower Your Marketing Confidence through Multi-Touch Attribution Read More »
In today’s India, brands harness AI to magnify their reach—optimizing ad targeting, generating visuals, and shaping narratives. Yet as this technological momentum gathers pace, a subtle but significant question surfaces: who is seen, and who is erased? This moment invites us to rethink not just the tools of media and marketing, but the values embedded
Reframing India’s Digital Storytelling: Inclusive AI in Brands, Media and Marketing Read More »
Exceptional customer experience isn’t incidental — it’s intentional.It’s the product of cross-functional alignment, human-centered design, and intelligent use of data. Organizations that consistently outperform on CX aren’t just reacting to customer needs — they’re architecting competitive advantage from the inside out. They treat CX not as a touchpoint, but as a business discipline that drives
Strategy, Design & Data: The Non-Negotiables of Customer-Centric Growth Read More »
Customer Experience (CX) has reached an inflection point. As product differentiation shrinks and consumer expectations escalate, CX is fast becoming the most sustainable lever for competitive advantage. But while many organizations acknowledge its importance, few have elevated it beyond a reactive, siloed support function. At MMA Global, we believe CX must evolve from an operational
The CX Maturity Imperative: Why It’s Time to Evolve from Service to Strategy Read More »
The SMARTIES Business Impact Index (BII) is the world’s first and only global modern marketing index that identifies, ranks, and celebrates the agencies, brands, advertisers, and solution providers making the biggest business impact. Built on a proprietary methodology co-developed with WARC, the global authority on marketing effectiveness, the BII evaluates thousands of submissions each year
The SMARTIES™ Business Impact Index (BII) serves as the industry’s most definitive benchmark of marketing impact, ranking the brands, agencies, advertisers, and solution providers that drive true business growth through modern marketing. Now in its latest edition, the 2024 SMARTIES™ BII continues to spotlight those who are not just participating in marketing transformation but leading
SMARTIES™ Business Impact Index 2024 – Thailand Read More »
In a market known for its creativity, agility, and digital-first consumers, marketing in the Philippines continues to evolve, blending local insight with global innovation to drive business growth. The SMARTIES Business Impact Index (BII) 2024 – Philippines recognizes the agencies, brands, advertisers, and solution providers who stood out by delivering measurable impact through modern marketing.
SMARTIES™ Business Impact Index 2024 – Philippines Read More »
China’s marketing ecosystem continues to set the pace for innovation, from advanced mobile ecosystems to AI-powered personalization and platform-native creativity. But what truly sets the leaders apart is their ability to turn innovation into measurable business results. The SMARTIES Business Impact Index (BII) 2024 – China recognizes the agencies, brands, advertisers, and solution providers that have
SMARTIES™ Business Impact Index 2024 – China Read More »
Vietnam is fast becoming one of Southeast Asia’s most dynamic marketing landscapes — fueled by a young digital population, rapid mobile adoption, and a bold appetite for innovation. The SMARTIES Business Impact Index (BII) 2024 Vietnam celebrates the brands, agencies, advertisers, and solution providers who have gone beyond experimentation to deliver marketing that drives real
SMARTIES™ Business Impact Index 2024 – Vietnam Read More »
