Search Results for: customer insights

Strategies for maintaining transparency while implementing AI for lead generation

Using AI tools in lead generation is revolutionizing how marketers identify and convert potential consumers into paying customers. It’s helping businesses significantly improve the quality of their leads and the overall effectiveness of their marketing efforts. With AI, marketers can enhance targeting, automate lead scoring, optimize marketing strategies, personalize communication, reduce operational costs, predict future […]

Strategies for maintaining transparency while implementing AI for lead generation Read More »

10 Brand Experience Trends for Winning Gen Z in Banking & Finance 2026

10 Brand Experience Trends for Winning Gen Z in Banking & Finance 2026

70% of Gen Z conduct transactions via smartphone, and trust is increasingly shaped by real experiences rather than brand reputation. Entering 2026, this generation has become a core user group for the Banking & Finance industry, characterized by digital-first, cautious behavior and high expectations for experience. In this context, designing a suitable Brand Experience has become a critical condition

10 Brand Experience Trends for Winning Gen Z in Banking & Finance 2026 Read More »

5 EFFECTIVE FINANCE - BANKING COMMUNICATION TRENDS IN EARLY 2026

5 EFFECTIVE FINANCE – BANKING COMMUNICATION TRENDS IN EARLY 2026

As the second half of 2025 and early 2026 approach, trust has emerged as the new “currency” of the financial and banking industry. Competition among brands is no longer defined solely by service quality yet by which institutions can deliver more reliable brand experience. So what are the behavioral shifts and communications trends that banks should understand

5 EFFECTIVE FINANCE – BANKING COMMUNICATION TRENDS IN EARLY 2026 Read More »

MMA Modern Marketing Reckoner 2025 Industry Report Takeaways

Here is a quick peek into the recently launched Modern Marketing Reckoner, the most definitive curation of the dynamic Indonesian marketing landscape. In keeping with its thought-leadership stance, the recently rebranded Marketing + Media Alliance Indonesia (or MMA Indonesia), unveiled the Modern Marketing Reckoner 2025 Industry Report. This report is a definitive peek into the evolving world of

MMA Modern Marketing Reckoner 2025 Industry Report Takeaways Read More »

Leading The Charge: Shanti Tolani On MMA’s Evolution Into The Marketing + Media Alliance

Leading The Charge: Shanti Tolani On MMA’s Evolution Into The Marketing + Media Alliance

Having traversed many goal posts in its relatively short life, MMA has been successful in building relevance, resilience, and readiness in the local Indonesian market. It has done so while keeping pace with the global marketing transformation and also actively helping define it. The industry body has established itself as the most definitive mouthpiece for the marketing fraternity in the bustling Indonesian consumer landscape, under the leadership of its dynamic country head, Shanti Tolani.  In this interview with

Leading The Charge: Shanti Tolani On MMA’s Evolution Into The Marketing + Media Alliance Read More »

Ishank Joshi, MD and CEO, Mobavenue

Why Martech and Adtech Must Converge to Deliver Modern CX?

There was a time when data was scarce, personalization was a promise, and AI was a curiosity discussed more in labs than boardrooms. In MarTech and customer experience, the “before” era was defined by blunt instruments: demographic segments, static journeys, and quarterly insights. Brands spoke at customers using historical data and hopeful assumptions. Measurement lagged behavior, and relevance was often accidental. 

Why Martech and Adtech Must Converge to Deliver Modern CX? Read More »

Abhishek Pujar, Commercial Lead, Integral Ad Science (IAS)

Advancing Media Quality: The Strategic Role of AI in India’s Digital Advertising Evolution

Today, the conversation among marketers in India has shifted. The debate is no longer about whether digital advertising works; it is about whether it delivers on its full promise and drives real business results. As digital continues to expand, complexity grows: more channels, more formats, and more audience data, all against a backdrop of heightened consumer expectations. Teams are

Advancing Media Quality: The Strategic Role of AI in India’s Digital Advertising Evolution Read More »

Modern Marketing Reckoner 2025 Industry Report, Defining The Future Of Indonesia’s Marketing Landscape

Jakarta, Indonesia — December 10, 2025. Marketing + Media Alliance Indonesia (MMA Indonesia) has proudly launched the Modern Marketing Reckoner (MMR) 2025 Annual Industry Report on 10 December at an exclusive, invitation-only media gathering at EMTEK Hall, SCTV Tower, Senayan, Jakarta. The industry report launch event brought together contributors from brands, agencies, publishers, telecommunications companies, advertising and marketing technology providers within MMA Indonesia’s member and partner network, along with leading media representatives. It

Modern Marketing Reckoner 2025 Industry Report, Defining The Future Of Indonesia’s Marketing Landscape Read More »

Why Your Data Maturity Journey Feels Like Running in Quicksand

Getting to true data maturity isn’t easy. Most organizations hit the same walls over and over, slowing progress and limiting real business impact.  MMA Global’s Data Maturity Framework 2.0 research reveals exactly what’s holding marketers back—and why these obstacles keep showing up.  Everyone’s Moving Too Slowly  Here’s the uncomfortable reality: despite everyone talking about how important data is, actual progress toward data maturity crawls along

Why Your Data Maturity Journey Feels Like Running in Quicksand Read More »

Scroll to Top