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Aligning Capabilities with Value: A Blueprint for Modern Marketing Organizations

Marketing leaders today face a paradox: despite access to more technology, data, and tools than ever before, many organizations are still falling short in demonstrating clear business value. A core reason for this gap is that capabilities are often developed and deployed without a clear link to the value they are meant to deliver. […]

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From Use Case to Need Case: Unlocking GenAI’s Strategic Potential in Marketing

Generative AI is dominating discussions in boardrooms and marketing leadership circles, yet many organizations are missing the true opportunity it presents. While it is tempting to deploy GenAI immediately for content generation or workflow automation, this task-oriented mindset often results in fragmented efforts that fail to deliver meaningful business value. To fully leverage GenAI, marketing

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Beyond Identification: How to Operationalize the Movable Middle Across Media and Measurement

Rethinking Audience Strategy: The Power of the Movable Middle While most strategies default to the extremes of acquisition or loyalty, a significant growth opportunity lies in between. The Movable Middle represents a high-potential segment of consumers with a 20–80% probability of purchasing a brand. They’re not guaranteed loyalists, but neither are they disengaged. Crucially, they’re

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The Intelligent Data Playbook: Turning Insights into Action

The Data Paradox: Unlocking the True Value of Information APAC brands generate more data than ever, yet many struggle to transform this wealth of information into measurable business outcomes. The challenge isn’t data collection—it’s activation. While AI and analytics promise intelligent decision-making, companies often face fragmented data ecosystems, outdated attribution models, and a disconnect between

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Achieving Higher Brand Sales through AI-Powered Solutions

An AI-powered world: As artificial intelligence (AI) continues to revolutionize industries, its impact on sales and marketing is undeniable. Brands are now leveraging AI-driven strategies to enhance customer engagement, streamline operations, and drive higher revenue. In this session, industry leaders explored how AI is reshaping brand sales, highlighting practical applications and challenges in implementation. The

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The Personalization Playbook – A Proven 3-Step AI Framework for CX Leaders

Beyond Segmentation: The Shift to AI-Powered Personalization For years, personalization was synonymous with segmentation. Brands grouped customers into broad categories based on past purchases, demographics, and engagement history. While this approach improved relevance, it remained static and reactive—failing to account for real-time behaviors, evolving preferences, and contextual needs. In 2025, artificial intelligence is redefining the

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Unlocking Seamless Omni Channel Commerce Experiences: Insights for Marketers

In today’s fast-paced world, customers no longer see a distinction between online and offline shopping. They expect a seamless experience across all touchpoints, whether browsing on social media, shopping online, or visiting a physical store. For brands to meet these expectations, adopting an omni-channel strategy is no longer optional—it’s essential. A successful omni-channel approach starts

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CMOs Must Master AI To Prove Marketing’s Business Impact

In today’s rapidly changing business landscape, chief marketing officers (CMOs) are at the crossroads. They not only need to deliver growth but also prove the tangible value of marketing to the broader C-suite. Rohit Dadwal, CEO-APAC at MMA Global believes that CMOs must lead the conversation about marketing’s impact on business outcomes. With new technologies

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The AI Shift: How Self-Learning Algorithms Will Reshape Marketing Strategy in 2025

Artificial intelligence (AI) is no longer just a tool for automation—it is becoming the backbone of marketing strategy. In 2025, self-learning AI systems will move beyond rule-based automation to dynamic, real-time decision-making tools that optimize campaigns, personalize engagement, and predict market shifts. For CMOs and CEOs in APAC, this shift presents a strategic imperative. Unlike

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The Future of Shopping: AI-Driven Retail Media Trends Forecast for 2025

In the dynamic world of retail, the integration of artificial intelligence (AI) into retail media is no longer a novelty—it’s a necessity. AI is reshaping how brands connect with consumers, blending personalization with efficiency to redefine shopping experiences. As we approach 2025, retail media stands at the cusp of a revolution powered by AI-driven trends

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