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AI at the Core of Omni-Channel

  Engaging users with a comprehensive omni-channel strategy is no longer a luxury, but absolutely essential. It’s absolutely essential to engage with the users at the right time, at the right place, with the right content and intelligence. Without being either fast or relevant, the user quickly loses interest and might choose a more prepared […]

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From Use Case to Need Case: Unlocking GenAI’s Strategic Potential in Marketing

Generative AI is dominating discussions in boardrooms and marketing leadership circles, yet many organizations are missing the true opportunity it presents. While it is tempting to deploy GenAI immediately for content generation or workflow automation, this task-oriented mindset often results in fragmented efforts that fail to deliver meaningful business value. To fully leverage GenAI, marketing

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Reframing India’s Digital Storytelling: Inclusive AI in Brands, Media and Marketing

In today’s India, brands harness AI to magnify their reach—optimizing ad targeting, generating visuals, and shaping narratives. Yet as this technological momentum gathers pace, a subtle but significant question surfaces: who is seen, and who is erased? This moment invites us to rethink not just the tools of media and marketing, but the values embedded

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SMARTIES™ Business Impact Index 2024 – Thailand

The SMARTIES™ Business Impact Index (BII) serves as the industry’s most definitive benchmark of marketing impact, ranking the brands, agencies, advertisers, and solution providers that drive true business growth through modern marketing. Now in its latest edition, the 2024 SMARTIES™ BII continues to spotlight those who are not just participating in marketing transformation but leading

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AI Advertising at Scale: Driving Ad Performance Without Compromising Brand Reputation

AI Advertising at Scale: Driving Ad Performance Without Compromising Brand Reputation

In today’s complex digital landscape, major brands face a significant challenge: reaching their audience effectively while avoiding the risks of ads appearing near unsafe or inappropriate content (Hybrid). Brand safety is a critical factor in maintaining consumer trust and ensuring the effectiveness of digital campaigns: [1], [2] 35% of consumers hold brands accountable for ads

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Solving the Retail Media Targeting Gap: How AI is Unlocking Smarter Consumer Connections

Solving the Retail Media Targeting Gap: How AI is Unlocking Smarter Consumer Connections

Rethinking Retail Media: From Inventory to Intelligence Retail Media Networks (RMNs) have rapidly become a cornerstone of digital advertising, offering brands direct access to shoppers at the point of purchase. However, many RMNs still rely on basic demographic or transactional data, limiting the precision of audience targeting. This gap presents a significant opportunity: leveraging artificial

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Collaborative Retail Media Networks: How Mid-Tier Retailers Are Scaling Through Partnership

Collaborative Retail Media Networks: How Mid-Tier Retailers Are Scaling Through Partnership

The Retail Media Network (RMN) space is no longer dominated solely by giants. In 2025, a growing number of mid-tier retailers are proving that collaboration, not just scale, can be a powerful differentiator. Why Collaboration Is Emerging Now With brands increasingly seeking audience reach, targeting precision, and performance transparency, mid-tier retailers often struggle to compete

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AI-Powered Personalization

Precision Meets Relevance: Unlocking the Power of Personalization in the Age of AI

In today’s digital-first world, AI-powered personalization isn’t just expected—it’s essential. But true personalization goes far beyond inserting a name into an email or targeting an ad based on demographics. It’s about delivering the right experience, at the right time, in the right format—in a way that feels natural, not forced. In Part 2 of our

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