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AI-Driven Retail Media Networks: The Future of APAC Commerce

AI-Driven Retail Media Networks: The Future of APAC Commerce

Retail in APAC is undergoing one of the most significant transformations in history, driven by artificial intelligence (AI). What was once a fragmented landscape of digital and in-store experiences is now evolving into a seamless, AI-powered ecosystem where brands can engage consumers with unprecedented precision. The numbers tell a compelling story: 90% of retail solutions […]

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Goodbye Empty Chair, Hello AI Twins: The Future of Market Research

Goodbye Empty Chair, Hello AI Twins: The Future of Market Research

When Jeff Bezos famously introduced the concept of an empty chair in the boardroom to symbolize the customer, he revolutionized the way companies thought about customer-centricity. It was a powerful metaphor—a constant reminder that the customer’s voice must always be present in strategic decisions. But in today’s world, where digital footprints and behavioral data abound,

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Achieving Higher Brand Sales through AI-Powered Solutions

Achieving Higher Brand Sales through AI-Powered Solutions

An AI-powered world: As artificial intelligence (AI) continues to revolutionize industries, its impact on sales and marketing is undeniable. Brands are now leveraging AI-driven strategies to enhance customer engagement, streamline operations, and drive higher revenue. In this session, industry leaders explored how AI is reshaping brand sales, highlighting practical applications and challenges in implementation. The

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The Personalization Playbook – A Proven 3-Step AI Framework for CX Leaders

The Personalization Playbook – A Proven 3-Step AI Framework for CX Leaders

Beyond Segmentation: The Shift to AI-Powered Personalization For years, personalization was synonymous with segmentation. Brands grouped customers into broad categories based on past purchases, demographics, and engagement history. While this approach improved relevance, it remained static and reactive—failing to account for real-time behaviors, evolving preferences, and contextual needs. In 2025, artificial intelligence is redefining the

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AI’s Transformative Impact on Brand Communication: Insights and Actionable Items

The rapid advancement of artificial intelligence (AI) is reshaping the marketing landscape, offering tools that not only enhance efficiency but also revolutionize the way brands connect with consumers. As marketers, our challenge is to integrate AI into our strategies in ways that elevate personalization, foster creativity, and align with evolving consumer expectations. AI is not

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CMOs Must Master AI To Prove Marketing’s Business Impact

In today’s rapidly changing business landscape, chief marketing officers (CMOs) are at the crossroads. They not only need to deliver growth but also prove the tangible value of marketing to the broader C-suite.  Rohit Dadwal, CEO-APAC at MMA Global believes that CMOs must lead the conversation about marketing’s impact on business outcomes. With new technologies

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AI-Driven Decision Making: Turning CEOs and CMOs into Data-First Leaders

AI-Driven Decision Making: Turning CEOs and CMOs into Data-First Leaders

  For years, AI has been framed as a tool for marketing execution—automating campaigns, optimizing ad spends, and personalizing customer experiences. But in 2025, AI is no longer just about marketing. It is about leadership. The real competitive advantage lies in how CEOs and CMOs use AI to make better, faster, and more strategic decisions.

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Revolutionizing Customer Lifetime Value (CLV) with AI-Powered Predictive Models

For years, marketing in APAC has been driven by one dominant strategy—customer acquisition. The assumption was simple: more new customers equal more revenue. But that equation is no longer sustainable. Rising customer acquisition costs (CAC), stricter privacy regulations, and increasing competition for attention have made acquisition a costly game. Brands in APAC are realizing that

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