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Unlocking Seamless Omni Channel Commerce Experiences: Insights for Marketers

In today’s fast-paced world, customers no longer see a distinction between online and offline shopping. They expect a seamless experience across all touchpoints, whether browsing on social media, shopping online, or visiting a physical store. For brands to meet these expectations, adopting an omni-channel strategy is no longer optional—it’s essential. A successful omni-channel approach starts […]

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How marketers can boost sales with retail media marketplaces this festive season

As each year draws to a close, the APAC region begins bustling with festivities. For over 60% of the world’s population, this time is for gathering with family and friends and gift-giving. This critical period for retailers comes with a spending spree on food, clothes, electronics, and more.  Shoppers are often willing to spend much

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Retail Media in 2025: The Shift from Ad Placement to Revenue-Driving Consumer Experiences in APAC

  Retail media is no longer just about ads on retailer websites—in APAC, it is becoming a core profit-driving channel, blending consumer engagement, sales, and loyalty into a single, high-impact ecosystem. In 2025, the real power of retail media will not be in inventory monetization but in how effectively it enhances the consumer experience to

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Automated Data Extraction and Management: The Future of eCommerce Strategies

    The volume and complexity of data in eCommerce are growing rapidly. As businesses expand digitally, they encounter vast amounts of data from multiple resources – ranging from sales channels, customer touchpoints, marketing platforms and inventory systems. Graas’ The Definitive Guide to Managing Your eCommerce Data emphasizes the need for data extraction, standardization, and

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From Followers to Customers: How Influencer Marketing is Shaping Consumer Choices in Southeast Asia

From Followers to Customers: How Influencer Marketing is Shaping Consumer Choices in Southeast Asia

As consumer preferences evolve, traditional advertising is losing to new ways of creating authentic and engaging content. This is evident in the e-commerce sector, where influencer marketing has become an essential product discovery and sales channel. According to impact.com’s latest report, titled “E-commerce Influencer Marketing in Southeast Asia 2024,” Southeast Asia’s e-commerce market is thriving,

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SMARTIES Awards 2023 – Submission Kit

SMARTIES is the world’s first and most coveted annual marketing award program recognizing innovation and excellence driven by Tech Enablers, Publishers, Brands/Advertisers, and Agencies that deliver significant business impact.  This year’s SMARTIES Awards celebrate renewed vigor and energy to recognize creativity, innovation, and the future of marketing excellence. In addition, this year introduces two new

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The Personalization Playbook – A Proven 3-Step AI Framework for CX Leaders

The Personalization Playbook – A Proven 3-Step AI Framework for CX Leaders

Beyond Segmentation: The Shift to AI-Powered Personalization For years, personalization was synonymous with segmentation. Brands grouped customers into broad categories based on past purchases, demographics, and engagement history. While this approach improved relevance, it remained static and reactive—failing to account for real-time behaviors, evolving preferences, and contextual needs. In 2025, artificial intelligence is redefining the

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Playful precision: Perfecting your media mix with powerful in-app video ads for next-gen

In the ever-evolving landscape of digital marketing, multiple ad tech vendors promise to be the most effective platforms. The key is for brands and agencies to not just survive but truly stand out and shine by selecting the right platforms that can enable them to engage their audiences effectively. Speaking at Digital Marketing Asia 2024

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